Products may only be returned in case of manufacturing defects or damages. A window of 24 hours is available to log a request for returning the product with us, after which the product cannot be taken back. Cancellation of the order is possible till the product(s) is not out for delivery, but it carries a cancellation fee.
Ready-made products can be returned till 7 days after the date of delivery. If there are no manufacturing defects or damages, the return shall be subject to a restocking fee of 25% of the price and the cost of pick-up of such item(s) in advance. Remedial action shall be subject to our policy on Returns and Replacements, and Refunds that you can read in .
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For registering a request for returning a product, please call us at +91 9810122269 or write an email to us at info@kathfactory.com
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